Articles, tagged with "customer queries", page 5
27th August 2010
College education is getting more and more expensive. To fund their studies, most students will either try to get a scholarship or bursary, or a student loan. However, these loans or scholarships usually only cover the tuition fee, and do not cover living...
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Author:
Rita Yeo
19th August 2010
Quick Heal Technologies leverages Drishti's multi-award winning contact center solution - Ameyo IPCC to set up specialized customer interaction units across multiple locations in India. With Ameyo, the internet security products company planned to unify t...
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Author:
Vijay Sharma
19th August 2010
Virtual smart agents are automated software programs that have the ability to answer customer queries about a company’s products and services. Also known as intelligent virtual agents, they serve as customer service representatives for the company. These ...
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Author:
elishkiya
16th August 2010
Telemarketing is an aspect of BPO services India which is a step towards making a successful relationship with clients. It is supposed to be one of the very effective tools in marketing and communication. It facilitates the sales person in interacting dir...
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Author:
markwarne
11th August 2010
Debt marketing is geared up nowadays with different plans and schemes and affiliated programs in various types of services and cards. Debt market is conceptual and deals with numerous people daily. Hence, anyone can avail the debt services by diving into ...
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Author:
Chritina
09th August 2010
Customer Relationship Management being the customer centered strategy of the decade and finding its roots in customer satisfaction and customer focus, has started to play a very prominent role in the call center sector. Call centers are finding that imple...
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Author:
Call Center Philippines
05th August 2010
Administrative jobs can make life hectic for an entrepreneur. When you look after the administrative part, you cannot have enough to go around. This may prove costly. Again having full time staffers can be very frustrating for several reasons. The best w...
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Author:
talentgurus
06th July 2010
The CRM software is a system that enables you to manage the customer database online. CRM stands for customer relationship management. It is a system that allows you to improve productivity and efficiency. Handling a large customer database can be very di...
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Author:
ChurchNelson
06th July 2010
These days, almost all businesses are talking about crm solutions. Customer relationship management solutions are the hottest topic of discussion these days and through it, businesses are seamlessly able to manage various customer resources like online fi...
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Author:
Manny de Sousa
24th June 2010
An IVR, or an Interactive Voice Response Telephone System, is how many businesses choose to conduct their operations these days. An IVR enables computers to recognize voice as well as keypad inputs. It is possible to set up the IVR system to interact with...
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Author:
Kieron James
15th June 2010
Earth4Energy is a path breaking concept that is advocated by Michael Harvey. He has 15 years of industrial experience in renewable energy and runs a DIY workshop.
1. Cheap and Easy to Build.
Earth4Energy is a simple manual that explains the process ...
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Author:
dinnbao
14th June 2010
Are you in need of people who will manage your travel plans and reservations, answer your daily customer queries and requests, maintain and promote your company website? Are you in need of people who can do administrative jobs fast and accurate without wo...
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Author:
Sylvester Jalnaiz
02nd June 2010
Customer care services are considered a critical component of a successful business. For thi¬¬¬¬s reason, call center services have become an essential element of the customer relationship management (CRM) model. While, large and established companies...
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Author:
Suresh Dakshina
12th May 2010
The emergence of remote assistance software is largely based on efforts to build more customer oriented business. In a bid to gain and keep customers more companies are ramping up their customer support capabilities. Remote assistance software and other c...
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Author:
andrej
07th May 2010
The rapid rise in consumerism and globalization has created bulk scope for call centre services. With an ever-increasing growth in business services, every organization is devising new strategies of providing maximum customer care.
Call centers serve ...
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Author:
Aditi