Articles, tagged with "attrition rates", page 1

The Next Frontier in Call Center Analytics

In a world where one negative tweet or blog post can kick off a firestorm of controversy and be viewed by millions, customer experience has become a chief concern for executives across industries. Call centers are often front and center in both positive a... Read >
Author: Dhiraj Rajaram

There’s More Than a Salary that you can give to your Employee- A medicliam insurance?

Don’t Risk Lives. Insure Them. Mediclaim insurance policies are available to the employees of a corporation in the form of a Corporate Group Insurance plan. Generally, the insurance benefits of corporate mediclaim insurance plans are not very different... Read >
Author: amit icicilombard

Training In Corporate Management

There is a very important role of managers in the corporate world and in any type of business. A company has several departments with various levels of management which relies upon the availability of the staff and the size of organization. The managers w... Read >
Author: Casey Trillbar

Improving the Satisfaction and Motivation of a Call Center Agent

The typical call center has a less than stellar reputation. Operators complain of rude and abusive customers, unsatisfactory working conditions, monotonous job tasks, poor compensation, restrictive work practices, being closely scrutinized by management a... Read >
Author: soniaroody

Indian IT Outsourcing Companies

Do you want to outsource a part of your business processes but are wondering whether the job you have in mind can be outsourced? Are you unaware about which jobs can be outsourced? The answer to these questions is that almost any business process or work ... Read >
Author: idslogic12

Factors Which Decide Eligibility for Home Loans

When you are planning to have new house with the help of home loans then it is necessary that you are well-informed about the factors which play a vital role in deciding your eligibility for getting home loan. First of all, it is your salary which is take... Read >
Author: Bill Tsouvalas

China’s outsourcing market closes in on India

China’s outsourcing market closes in on India Source: http://is.gd/ikq26 China may eventually supersede India as the outsourcing powerhouse in the world, according to an analyst. China’s outsourcing market is giving India "substantial competi... Read >
Author: rayootech

Talent Management Action Steps

No matter how bright the future prospect for your business, the most exceptional candidates for senior management roles will assess whether it has the right stuff to magnify their performance and thereby bolster their career. Highly capable executives wan... Read >
Author: Bobby

Big IT moves more work, jobs to China

BANGALORE: As the Chinese pitter-patter into IT services turns into a loud clatter, Indian majors are pushing hard to grab a bigger slice of that market. TCS, Infosys and Wipro plan to shift at least 10% of their new outsourcing projects to Chinese cities... Read >
Author: rayootech

IT Outsourcing available for Zurich

What started as a strategic business initiative and in a short while matured to become one of the most talked about aspect of most global organizations, outsourcing has come a long way. Outsourcing, in these times, is not only bound to technical jobs outs... Read >
Author: Karolin Johnson

Can Employee-Passion replace Motivation?

In these times of rising attrition rates and bludgeoning competition where the survival of the fittest is the motto, the ratio of good jobs to individuals is emphatically disproportionate. These times needless to say are harbingers of stress at the workpl... Read >
Author: Devanand

China’s outsourcing market closes in on India

China may eventually supersede India as the outsourcing powerhouse in the world, according to an analyst. China’s outsourcing market is giving India "substantial competition" in terms of "footprint, awareness and capability", said Jens Butler, princip... Read >
Author: rayootech

Time for Corporate Wellness is Now!

More and more people from the younger generation are joining the work force daily and are occupying a larger chunk of the corporate world. Yet, we see that they burn out very fast and within a year or two their productivity decreases. This is in spite of ... Read >
Author: Dr. Sunil P

How Not-for-Profit increase profitability by keeping supporters longer

The 2008 PFRA Attrition Survey was the first survey of not-for-profit organisations engaged in recruiting supporters and members via street, venue, door-to-door or face-to-face fundraising. The analysis was based on the giving patterns of over 377,000 reg... Read >
Author: jbrackin

The Ingredients to Run a Call Center Successfully

Call centers have become mandatory and indispensible part of Industries. From SMEs to Fortune 500 companies, call centers services have become the mode to keep the cost factors under check and maximize ROI. There were times when call centers were single t... Read >
Author: Morris Jane

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