Articles, tagged with "crm systems", page 6
23rd June 2006
There is still a doubt why small businesses have a great need for CRM. Their processes are simpler and usually one employee handles and organizes more than one function, providing the needed single-minded view and leveraging the personal relationships wit...
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Author:
Dijana Dimitrovska
20th April 2006
Customer Relationship Management or CRM is a combination of enterprise strategies, business processes and information technologies used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRM software s...
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Author:
Bruce Zhang
04th April 2006
While the general consensus is that RFID is too expensive and difficult to integrate into existing ERP/CRM systems, interoperability issues are being addressed by software and label suppliers.
RFID is being heralded as the universal panacea for improvi...
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Author:
Patrick Altoft
23rd March 2006
CRM the Way the Customer Wants
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Author:
S. Maurer
13th February 2006
Fortunately one of the most common reasons cited for the high failure rate of CRM systems - poor data quality - is also one of the easiest to avoid. Your CRM software is only as good as the information it contains. As the old programmers motto goes 'garba...
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Author:
Perry Norgarb
24th December 2005
You work extremely hard to attract customers for your business. Once you have them, managing your customer contacts can help you keep them from jumping to competitors.
Customers – The Key
Today's market is cutthroat. Retaining customers and finding ...
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Author:
Halstatt Pires
01st November 2005
CRM Vendors Plows Rapidly Adding Analytical Capabilities
Publishing Guidelines: You may publish my article in your newsletter, on your website or in your print publication provided you include the resource box at the end. Notification would be apprecia...
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Author:
S. Maurer
12th September 2005
It's time to put your trusty CRM software to work; to let it earn its keep. You're about to blast an email out to several thousand potential customers. First you run a search of people and companies you want to target. You soon realize something's wrong w...
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Author:
David Cowgill
19th July 2005
Customer Relationship Management (CRM) is a strategy and processes used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRM applications are traditionally developed as client-server software. The pr...
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Author:
Bruce Zhang
19th May 2005
In today's business world it's all but impossible to escape Microsoft. Either you're using MS applications, developing your own, or negotiating your company's acquisition by this techno-behemoth. I must that the company is a daily part of my life (in ...
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Author:
Cameron Brown