Articles, tagged with "improving customer service", page 1
22nd November 2011
Most businesses that decide to install chat software see more sales, higher customer satisfaction rates and better customer retention. Chat programs get your customers' attention and help compel them to make purchases, and over the last decade, live chat ...
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Author:
Bob A Andrews
18th October 2011
With rapid advancements in technology, modern consumers are increasingly demanding so it is more essential than ever to understand how to improve customer service.
The current economic climate has resulted in a growing number of consumers shopping aro...
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Author:
Pure Blue Creative
26th September 2011
British businesses with outsourced call centres should transfer these operations back to the UK in order to improve customer service.
Santander has decided to return its contact centre functions from India to Britain after consistently coming last in...
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Author:
Pure Blue Creative
07th September 2011
Telecommuting, also known as tele-working, is a work arrangement for employees wherein they have flexibility to choose the location and hours for their working. In such kind of arrangement, employees have advantage of using various technologies to stay co...
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Author:
Life Meet
20th June 2011
The direct marketing industry has been scrambling for information since L.L. Bean began offering free shipping to the United States and Canada on March 25, 2011. How will this affect retailers? Should they all offer free shipping to compete?
Most c...
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Author:
Nelson Cabrera
16th June 2011
Client Profile
A global leader in specialty home medical equipment with a sales force that services thousands of medical practitioners and patients. Products include: High-end medical devices that require verification of insurance benefits and pre-auth...
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Author:
WNSGlobalServices
08th June 2011
Organizations today face multiple challenges to sustain and grow their bottom line, and they engage multiple audiences to achieve success including customers, partners, suppliers, channel and distribution networks, independent agents, and others. These di...
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Author:
SumTotal
12th May 2011
Managing fleet business is not an easy task. Every day, innumerable commercial vehicles run on the road to deliver the required product or other valuable contents. And it is a challenging task for every fleet owner to keep a close watch on every fleet mov...
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Author:
Article Publisher
06th May 2011
In these changing economic times it is hard to find affordable advertising on the internet that can meet budget demands. Many sites do not give businesses a place to post comments, coupons, directions, and valuable information in regards to business repor...
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Author:
Balbo Williams
03rd May 2011
What would you do if you knew:
• ATM withdrawals occurred from same account within 15 minutes outside a 20-mile radius?
• A certain stock class was traded at volumes larger than normal across three or more markets at prices lower than average?
• Sched...
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Author:
Callie Brown
28th April 2011
Several companies are trying to reap the benefits of the next big opportunity that exists in areas like importing, exporting, production, and overall improvement in workforce opportunity. Mexico has represented a leader in all these fields for several yea...
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Author:
ProMexico
05th April 2011
Point of sale retail software has been a checkout staple for over thirty years. No surprise, the POS [point of sale] retail system is a necessary program to guarantee the organization of inventory, stock lookup, and client contact information. Traditional...
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Author:
seo manag
01st April 2011
British businesses are being urged to make their customer service experience more enjoyable as this will help retain consumers.
Research by YouGov revealed that 83 per cent of consumers thought businesses would improve customer service during the curre...
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Author:
Pure Blue Creative
15th March 2011
As customers are becoming accustomed to advanced technologies and interactive media, their increasing demands for high customization levels without any delays and without any additional costs are creating terrorizing challenges for businesses. As companie...
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Author:
liza252
01st February 2011
For $20 a month, ACI Call Tracking is paying for itself, increasing sales, training employees and still providing a profit four to five times. For Example, one small business owner offering carpet and upholstery cleaning makes an average profit of $180 on...
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Author:
Acicall1