Articles, tagged with "metrics", page 1

Mobile tracking with Google Analytics

In today’s modern world, many people use smart phones to surf the web. The best way to track traffic to one’s mobile website is by Google Analytics. The main view is that the visitors on mobile devices do not react the same way as others on computer scree... Read >
Author: galaxyweblinks

Lead Management: 4 Reasons where It Won’t Work

Lead management is a very important element, but what’s preventing to your success? Let's review what doesn't work in lead management and why. Measuring Success Based on Cost-per-Lead Kills Companies One of the biggest problems with the management ... Read >
Author: Lindamentzer

How Facebook page helps you to raise brand awareness

When Facebook redesigned Pages in February 2011 one of the features it implemented was the ability for administrators to use Facebook ‘as’ their Page, providing access to additional tools and allowing admins to interact and engage in Facebook as their bra... Read >
Author: Puneet Gupta

Indian HIV Diagnostic Market Expected to Grow Exponentially

A new report from IMARC Group entitled “Indian Diagnostic & Therapeutic Antibodies Market Report & Forecast: 2011-2016” finds that the market for HIV diagnostics is expected to grow exponentially in the coming years. Findings from the report suggest that... Read >
Author: krishna sharma

The Top 10 Benefits Of Email Marketing

Why does Email Marketing present such a benefit over other more traditional forms of marketing? why does it drive better returns on investment and customer engagement metrics than other marketing techniques? Why would you invest the time and resources to ... Read >
Author: Rex Luke

Five Best Practices fro Live Chat

There’s no debating how efficient a live chat program could be to help improve your live support quality. Whether you’re a live chat pro or whether you’re just beginning to implement your live chat programs, there are some basic best practices that you ca... Read >
Author: archerbruce

Creating a Call Quality Monitoring Program

Recent survey shows that there is very little correlation between call quality monitoring ratings and first call resolution (FCR) and customer satisfaction (Csat) ratings. Given that call quality monitoring is very expensive, it is essential that you eval... Read >
Author: AnandRao

Why Having The Right Payroll Service Is Important

In the past, payroll function was not a necessity nor did it have any strategic importance. However, this scene has been permanently altered in modern times and has brought with it a significant amount of change. Measuring and managing performance, specif... Read >
Author: SurePayrollRep

Call Center Etiquette Training

A call center is like any other business in the sense that it measures its efficiency the way traditional businesses measure theirs. Generally, efficiency measures involve comparison of cost against revenues. The higher the actual profit margin, the more ... Read >
Author: PMane

Advertising Online, Take it to a Professional Level

Understanding Banner Ad Metrics Advertising on the Internet continues to grow and the most popular ad form today is the banner ad placed by a marketer/advertiser on websites, often on "CPA networks," that link back to the marketer's web page(s). The mar... Read >
Author: RJW

EDRM Model, the Foundation of the eDiscovery Process

eDiscovery is an intricate process involving precision, clarity of thought, and a keen eye for detail. However, only very few can boast of these attributes as even seasoned litigators can lose track while attempting to perform successful eDiscovery. The d... Read >
Author: liza252

Skills and Equipment a Call Center Agent Must Have

Speed and accuracy are two attributes that are very difficult to achieve simultaneously. More often than not, only one of these two traits can be fully achieved, primarily because accuracy often takes time. Imagine if Leonardo da Vinci rushed the creation... Read >
Author: soniaroody

Tips to Optimize AdWords PPC Campaigns Using Impression Share Report

Impression share report is one of the best sources to determine the health of your AdWords PPC campaigns and take proactive actions to optimize your AdWords PPC campaigns. You can use the impression share report to determine 1. How well your campaigns ... Read >
Author: Rohit

What Are Lumens & Candle Strength? How Do I Pick a Flashlight?

The invest in of a flashlight is a decision which numerous don't investigation. The metrics by which flashlight energy are measured have relatively non-apparent names, and the benefits of producing a much better alternative aren't instantly apparent. Yet,... Read >
Author: joanne

Integrating Football into Organizational Structure

Integrating Football into Organizational Structure Organizational structures seem to be getting more and more complicated. Every time I read the marketplace section of a newspaper, I see another job title that I have never seen before. The titles of Le... Read >
Author: JP

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